+34 971 94 48 97 long@longstrategy.com

Legal Warning

1. General Information

This legal notice and information comply with the provisions of law 34/2002, of July 11, services of the information society and electronic commerce, the general information data of this website are indicated below:

  • Address:c/Pare Nadal 2, ZIP CODE 07001 Palma de Mallorca
  • Contact information:long@longstrategy.com
  • Registry data: registered in the Mechantil Register of Palma de Mallorca Folio 191, Volume 2548 of companies, Sheet PM-72526, 1st Registration
  • Cif: B-57816928

2. Users

Access and / or use of the portal attributes to the user the condition of user. From that moment, the user accepts fully and without reservation, these terms and conditions as well as the particular conditions that complement, modify or replace the general conditions in relation to certain services and contents of the portal. Therefore, prior to using the services offered by the portal, the user must also carefully read the corresponding specific conditions.

Likewise, the use of the portal is also subject to all comunications, regulations of use and instructions, made known to the user ISLAHAIDAO S.L to the extent that they replace, complete and / or modify this legal notice. ISLAHAIDAO S.L of users, modify the services provided and any substantial aspect of this page, as well as the operational, technical and use conditions of the portal services.

Likewise, ISLAHAIDAO S.L can modify these general conditions or the particular conditions that apply to a service or content, which will be published on the portal through the corresponding notice. The modifications will not be applied retroactively and will become effective as of the date of their publication. If you do not accept the modified conditions of a service, you must stop using that service. We recommend that you periodically consult the conditions of use of the portal.

3. Use of the website, its services and content

The user agrees to use the portal and its services and content in accordance with current legislation, morality, good customs and public order, as well as not to contravene the provisions of this legal notice and those conditions that complement it, modify or replace. Consequently, the user is obliged not to use the portal or its services and content, for illicit or harmful purposes or effects of rights and / or interests of ISLAHAIDAO SL or third parties that, in any way, may damage the normal operation of the portal or that of the services accessible through it, for the rest of the users, ISLAHAIDAO SL and / or its image.

In general, the provision of services does not require prior subscription or registration of users. However, ISLAHAIDAO S.L may condition the use of some of the services to the prior completion of the corresponding user registration or the completion of forms. In any case, the registration will be carried out in the way expressly indicated in the service itself or in the particular conditions that regulate it, the user must provide accurate information and keep the information provided at all times updated. The user will be solely responsible for the false or inaccurate statements made and the damages caused to ISLAHAIDAO S.L or third parties by the information they provide.

Regarding the contents (information, texts, graphics, sound and / or image files, photographs, designs, etc.), it is prohibited:

  • Its reproduction, copying, distribution, diffusion, public communication, transformation or modification, unless it has the authorization of its legitimate owners or it is legally permitted.
  • Any violation of the rights of ISLAHAIDAO S.L or its legitimate owners over them.
  • Its use for all kinds of commercial or advertising purposes, other than those strictly permitted.
  • Any attempt to obtain the contents of the portal by any means other than those that are available to users, as well as those usually used on the network, provided that they do not cause any harm to the ISLAHAIDAO SL portal and / or the services or content.

4. User responsibility for damages and reasons for exclusion

The use of the portal will be carried out under the sole and exclusive responsibility of the user, ISLAHAIDAO SL being expressly exonerated from the damages and / or losses caused to the user or third parties by use contrary to the provisions of this legal notice and the particular conditions that in each case were applicable. This responsibility will extend to the use, by the user or any third party, of any password or any other information assigned for access to the portal, or to any of its services.

Notwithstanding the foregoing, ISLAHAIDAO SL reserves the right to deny access to the portal at any time and without the need for prior notice, to those users who do not comply with these general conditions, or the particular ones that in each case apply to them, thus as for breach of laws, morals and / or public order.

The exclusion of the user will not suppose the resignation of ISLAHAIDAO S.L to interpose the corresponding legal actions or the indemnifications that in law correspond.

5. “Hyperlinks” or “hyperlinks”

The portal may make connections and links to other websites managed and controlled by third parties available to users. These links have the exclusive function of facilitating users to search for information, content and services on the internet, without in any case being considered a suggestion, recommendation or invitation to visit them. ISLAHAIDAO S.L does not commercialize, direct, nor previously control, nor does it own the content, services, information or statements available on said websites.

Therefore, ISLAHAIDAO SL does not assume any type of responsibility, not even indirectly or subsidiarily, for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the content, information, communications, opinions, statements, products and services existing or offered on the websites not managed by ISLAHAIDAO SL and that are accessible through the portal.

People or entities that intend to make or carry out a hyperlink from a web page of another internet portal to any of the pages of the ISLAHAIDAO S.L portal must submit to the following conditions:

  • The total or partial reproduction of any of the services or contents of the portal is not allowed.
  • No deep-links, images or image links, or frames will be established with the portal pages without the express prior authorization of ISLAHAIDAO S.L.
  • No false, inaccurate or incorrect statement will be included about the pages of the ISLAHAIDAO S.L portal, its employees, or about the services or content of the portal.
  • Except for those signs that are part of the “hyperlink”, the website on which it is established will not contain any brand, trade name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to ISLAHAIDAO SL, unless it is expressly authorized.
  • The establishment of the “hyperlink” will not imply the existence of relationships between ISLAHAIDAO S.L and the owner of the website or portal from which it is made, nor the knowledge and acceptance of ISLAHAIDAO S.L of the services and content offered on this portal.
  • ISLAHAIDAO S.L will not be responsible for the content or services that are available to the public on the website or portal from which the “hyperlink” is made, nor for the information and statements included therein.
  • The web page where the “hyperlink” is established will not contain illicit information or content, contrary to morality and generally accepted good customs and public order, nor will it include content contrary to any third-party rights.
  • Any “hyperlink” to the portal will be made to its main page or main pages of the sections it contains.

6. Intellectual property

All the trademarks, trade names or distinctive signs of any kind that appear on the portal are the property of ISLAHAIDAO SL or its licensors. The use or access to the portal and / or the services offered therein does not attribute the user the right on the mentioned brands, trade names and / or distinctive signs. Specifically, the brands included in the portal are subject to the applicable legislation on industrial property, their reproduction or use being prohibited without the authorization of their owner.

Likewise, the contents and information that appear on the portal are the intellectual property of ISLAHAIDAO SL or its licensors without being transferred to users, by virtue of the provisions of this legal notice, any of the exploitation rights that exist or may exist on such content or information beyond what is strictly necessary for the correct use of the portal and the services offered through it.

ISLAHAIDAO S.L maintains a firm commitment to the protection of intellectual and industrial property online. To this end, ISLAHAIDAO S.L declares that it applies and implements high security standards to protect the content displayed on its website. However, in spite of this, extraordinary situations may occur not attributable to ISLAHAIDAO S.L that are beyond its control. In this sense, in order to preserve the industrial and intellectual property rights in the event that any user or a third party considers that a violation of their legitimate rights has occurred due to the introduction of certain content on the portal, they must notify this circumstance to ISLAHAIDAO SL at the postal address referred to above.

The intellectual property rights of the website www.longstrategy.com and any of the elements that may be considered as a work in accordance with the intellectual property regulations belong solely and exclusively to ISLAHAIDAO SL, the owner of all intellectual property rights.

As sole owner of the intellectual property rights of the portal, ISLAHAIDAO SL corresponds to the exclusive exercise of the rights derived from the ownership of the domain www.longstrategy.com and, consequently, grant any authorization for the exercise of any derived activity of the exploitation rights of the same, and in particular, the right of reproduction, the right of public communication, the right of distribution, the right of making available to the public or the right of transformation, in whatever format is used.

Any quotation or reference to third party industrial property rights, included in the portal, implies an acknowledgment by ISLAHAIDAO SL in favor of its owners, of the corresponding industrial and intellectual property rights, not implying their inclusion or reference in the portal , the existence of any right or responsibility on the part of ISLAHAIDAO SL on them, having authorized their inclusion and duly cited, in accordance with the provisions of current regulations, and such inclusion should not be considered as a sponsorship or recommendation by ISLAHAIDAO SL to the referred brands.

The legitimacy of the intellectual or industrial property rights corresponding to the content provided by third parties is their sole responsibility.

Internet users who access the portal can view the information contained therein and perform private downloads or reproductions on their computer system, provided that the elements reproduced are not subsequently transferred to third parties or are installed on a server connected to the internet or to a local network. Notwithstanding the provisions of this legal notice, the distribution, modification, transfer, public communication or any other act, of part or all of the information published on the portal, is not allowed without prior authorization from ISLAHAIDAO S.L.

The user must use the content and information collected on the portal in a diligent, correct and lawful manner and, specifically, only for personal and non-commercial use, as long as the content or any mention of sources, copyright and other data identifying rights of ISLAHAIDAO SL or third parties is not removed or modified, that is, respecting its original form. Any reproduction or copy, distribution or publication, of any kind, of the content of the information published on the portal is prohibited, without prior written authorization from ISLAHAIDAO S.L.

7. Exclusion of liability and guarantees

ISLAHAIDAO SL does not grant any guarantee nor is it responsible, in any case, for the reliability, availability or continuity of the services available to the user through the portal, so it excludes any responsibility for the damages that may derive from the lack of availability, reliability or continuity of the portal or its services, although it will try to provide, to the extent of its possibilities, technical assistance to the person concerned, as well as trying to immediately restore the interruption, making available the measure of its possibilities, alternative means. In no case, ISLAHAIDAO S.L will be responsible for losses, damages or losses of any kind derived from access and / or use of the portal and the reservation system. The client may contact any claim, either through the reception of the company, or through the email address: long@longstrategy.com

ISLAHAIDAO SL is not obliged to control and does not control in advance, the absence of viruses or elements in the contents, which may cause alterations in the software or hardware of the users or people who visit the website, so it will not be liable for damages of any nature that may arise from the above.

Likewise, ISLAHAIDAO S.L does not grant any guarantee nor is it responsible, in any case, for damages of any nature that may be caused by:

  • The lack of utility, adequacy or validity of the portal and / or its services or content to satisfy the needs, activities or specific results or expectations of the users.
  • The reception, obtaining, storage, diffusion or transmission, by the users, of the contents and the infringement of the rights of intellectual, industrial property, trademarks, honor, personal and family privacy, data protection, image, property or any third party rights as a result.
  • The illicit, negligent, fraudulent use, contrary to these general conditions, in good faith, to generally accepted uses or to public order, of the portal, its services or content, by users.
  • The lack of legality, quality, reliability, utility, updating and availability of the services provided by third parties and available to users on the portal and / or the content.
  • Non-compliance by third parties of their obligations or commitments in relation to the services provided to users through the portal.
  • The opinions expressed by users in the forums, chat and opinion messages that could be enabled in the different areas of the portal.
  • The knowledge that unauthorized third parties may have of the class, conditions, characteristics and circumstances of the use that users make of the portal and of the services and / or content.

The processing of personal data carried out by ISLAHAIDAO S.L, will be carried out in accordance with the provisions of the privacy policy established by the company. Also, if you wish, you can contact the data protection officer at the following address long@longstrategy.com, or by writing to the address of ISLAHAIDAO SL for the attention of the “data protection officer”.

Due to the characteristics of the activity and the services that ISLAHAIDAO SL offers and pursuing the perfect development and achievement of its objectives, it is necessary to process the personal data of the users, which are facilitated for the provision of services, offered through the portal, as well as the transfers of this data to third parties, including international transfers. This data will be collected and processed in an automated file owned by ISLAHAIDAO S.L with address at Calle Pare Nadal 2, Palma de Mallorca 07001, Spain. In this sense, ISLAHAIDAO S.L guarantees that it will treat your personal data confidentially, as well as applying the strictest security measures required by Spanish regulations on data protection for the treatment and storage of the same.

In any case, the purposes for which the data provided by users are collected and processed are specified at the time of contracting the specific service offered through the portal in a particular privacy clause, which the user will have to accept, in all moment, to complete the service contract.

Likewise, the owners of the data have, at all times, the right to access the file, being able to exercise the rights of rectification, cancellation and opposition in the terms collected in data protection legislation, by writing to the general address of Marketing at the postal address indicated above, or by means of an email to the address: long@longstrategy.com, identifying yourself appropriately (ref. data protection). In the same way, the user’s consent for the treatment and transfer of their personal data will be revocable at any time without retroactive effects, in accordance with the provisions of articles 6 and 11 of the organic law 15/1999, of December 13, protection of personal data, through the same mechanism outlined above.

9. Applicable law and jurisdiction

These general conditions will be governed by Spanish law.

ISLAHAIDAO SL and the user, expressly waiving any other jurisdiction that may correspond to them, submit to the jurisdiction of the courts and tribunals of the user’s domicile for any questions that may arise or actions to be taken arising from the provision of the portal service and its services and content and on the interpretation, application, compliance or non-compliance with what is established herein. In the event that the user is domiciled outside a member state of the European Union, ISLAHAIDAO SL and the user, expressly waiving any other jurisdiction that may correspond to them, submit to the jurisdiction of the courts of Palma de Majorca.

Cookies policy

A.-Cookies and Device Identification

The ISLAHAIDAO S.L websites use cookies, which are small encrypted texts that are stored on the computer or device (smartphone, tablet, smartTV, …) with which the user accesses. They are available on your hard drive or storage system and may be used by your browser in the future. The configuration of your browser will allow you to accept or deny the recording and / or use of cookies.

If you use or access our website, you consent to the use of cookies by ISLAHAIDAO S.L and third parties that offer advertising services. On this page you have the tools that will allow you to configure your browser appropriately.

A.1 Types of Cookies that we use at ISLAHAIDAO S.L.

On the ISLAHAIDAO SL websites we use different types of cookies, some are strictly necessary to provide you with some of our services on the web and to ensure different aspects related to security (as a clearer example, the use of this technology is necessary for you to be able to carry out a reservation with us). We also have functionality and performance cookies, these allow your visit on our website to suit your needs and use, as well as improve performance so that your experience is satisfactory.

We use cookies for the following cases:

For web reservations.

Usability and functionality of our website (remember your preferences, what pages you have browsed)

Statistical purposes, always without storing individualized information.

Performance improvement (identifying the time it takes to get the information, …)

In order to identify the user in the event that they have responded to a campaign and thus be able to provide them with the offers indicated in it.

In case you are a recurring visitor, to save searches previously carried out in order to facilitate navigation, or other aspects oriented to the same purpose.

Cookies are never used with personal information.

Cookies Life Time Type
__sonar 2 years Performance
__utma 2 years Analytics
__utmb 1 day Analytics
__utmc session Analytics
__utmt 1 day Analytics
__utmc_elisa 1 day Analytics
__utmz 6 months Analytics
_ab_proceso_reserva_chosen_cohort 1 month AB testing
_ab_RWD_HOME_HEADER_FOOTER 1 month AB testing
__dc_gtm_UA-XXXX 1 day Analytics
_msuuid_2204l7214850_XXXX 1 day Performance
mobile 1 day Traffic Type
s_cc Session Analytics
s_sq Session Analytics
JSSESIONID Session ID Session
fp_cookieWarningSeen 2 years Msg Cookies


A.2 Manage your cookies.

You can view, delete or manage the cookies present on your device, as well as block cookies from ISLAHAIDAO S.L or related third parties, or from any other website. Browsers allow you to implement only cookies from the web you visit or block third-party advertising cookies.

Through these links you can acquire information on how to configure your browser:

Firefox & Thunderbird

Internet Explorer

Google Chrome



Please be aware that not allowing certain cookies may affect the quality of your experience on our websites. You can visit www.allaboutcookies.org or www.aboutcookies.org that contain clear information on the operation and the tools at your disposal to manage cookies, depending on the application and device used. To manage advertising cookies, websites like www.youronlinechoices.com allow you to generally manage your preferences from the main advertising service providers.

A.3. Embedded content of third parties on our pages.

ISLAHAIDAO S.L uses content such as photos and videos from websites such as YouTube, who may need the use of cookies. In these cases, ISLAHAIDAO S.L cannot control the dissemination of them or go to the privacy policy and cookies of these third-party websites to manage them or obtain additional information.

B.- Web Beacons & Pixel Tags

ISLAHAIDAO S.L and its data processors can use Web Beacons and Pixel Tags in their emails and HTML pages. These systems are not used to collect personal data, except those that you give us when you make transactions at ISLAHAIDAO S.L.

These mechanisms are used to determine whether you have viewed the email or the page and thus be able to statistically track the information that is accessed. The latter have no effect if you proceed to disable cookies in your browser or email application.

B.1 Other information we collect.

In order to try to provide you with a more pleasant experience in our electronic communication and to make it safer, we collect information such as:

Information of IP, language, browser, others related to the connection or the method / application of access, determine if you can receive information in HTML format and that non-personal information provided by the application with which you access.

ISLAHAIDAO S.L informs that it will record information related to connections established by the web or by email in order to manage incidents, improve web performance, our service and for security management purposes.

January 2020

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